Last updated: October 1, 2026

Drive Folder Sync Privacy Policy

This policy explains how Drive Folder Sync handles information when you use the Norris Stand Windows desktop application, customer portal, activation flow, and related support process.

Information the app stores locally

Drive Folder Sync stores the folder mappings, Google Drive destination selections, application preferences, local activity logs, and Google authorization tokens that you choose to save on your Windows computer so the app can continue syncing.

Information Norris Stand stores in the customer portal

Norris Stand stores the customer-record and activation information needed to operate secure signup or invited onboarding. That can include customer name, email address, company name, license status, seat counts, Google account limits, communication preferences, device approval records, registered Google account records, support notes, billing-state notes, and audit history related to signup, sign-ins, approvals, and account changes.

Google Drive access

After you authorize the application with Google, it uses the Google Drive permission needed to create, update, and organize the files and folders you selected for syncing. The app accesses Google Drive only through Google's APIs and only after your authorization.

Multiple saved accounts

If you add more than one Google account inside the app, each account's saved sign-in, destination folder, and source-folder mappings are stored locally on that PC. Norris Stand does not receive a hosted copy of your local folder mappings or file-selection settings, but the customer portal may still keep the registered Google account identity and activation status needed for licensing and support.

File contents

The app reads local files solely to upload or update them in the Google Drive destination you selected. Norris Stand does not receive, store, sell, share, or use the contents of your synced files. Transfers occur directly between the application, your computer, and your Google Drive account.

Optional diagnostic reports for support

If you choose to share a diagnostic report for a support case, Norris Stand may use that report to investigate the issue and improve your support experience. The report is kept securely for up to 30 days and is available only to the people handling your case after required safety checks. It does not include your synced files or file contents. You may decline diagnostic sharing and still use the normal support path.

Billing and operational records

If Norris Stand manages a paid or complimentary license for your customer record, the portal may store operational billing fields such as billing mode, billing state, renewal timing, and external billing references. These records are used to manage customer access and support. The desktop app itself does not store payment-card data.

Public website measurement

Norris Stand uses Cloudflare Web Analytics on the public Norris Stand website to understand aggregate page visits, referral trends, and page-performance information. This measurement is limited to public website pages. It is not used in the Drive Folder Sync desktop app or the customer portal, and it does not collect your Drive contents, local files, folder names, support reports, payment details, or portal sign-in links. Cloudflare describes this service as privacy-first and does not collect or use visitors' personal data. Learn more in Cloudflare's Privacy Policy.

Advertising and campaign measurement

When you reach Norris Stand from one of our online ads, such as a Microsoft Advertising search ad, the link can carry campaign labels (utm_source, utm_medium, utm_campaign, utm_term and utm_content) and a click identifier that the ad platform adds (for Microsoft Advertising this is called msclkid). If you arrive on our public website, a small script on our own pages adds these values to our links to other Norris Stand pages and to the customer portal's signup page so that they reach signup. The script itself does not set cookies or use browser storage; it only carries these values forward in links between Norris Stand pages and to the customer portal signup page. When you arrive on the customer portal's signup page with these values, the portal keeps them in its session cookie for that browser session, and if you submit the signup form, it stores them with your signup record.

Norris Stand uses these values to measure and improve the performance of our advertising, including understanding which campaigns lead to paying, active customers and calculating the cost to acquire a customer. We do not add advertising or tracking pixels to our website or the customer portal for this purpose. We do not send these values, your name, email address, payment details, Drive contents, local files or any other account information to advertising platforms, and we do not sell this information.

We keep these campaign values for no longer than 24 months after they are recorded. You can ask us to delete them sooner by writing to hello@norrisstand.com. Your interaction with an ad itself, before you reach our site, is governed by the ad platform's own privacy statement, such as the Microsoft Privacy Statement.

Security

Keep your Windows account and Google account secure. You can revoke the app's Google access at any time from your Google Account security settings. Removing the app's local settings or revoking its access may require you to authorize it again.

Changes and contact

We may update this policy when the application changes. Questions about this policy can be sent to hello@norrisstand.com.